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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Late Fees and Finance Charges Despite Early Payments on Promotional Plan
- Refuses to Work With Customer Who Lost Job, 23.9% Interest
- Interest Rate Raised From 13% to 30% With No Notice or Help
- Unauthorized Account Security Charge of About $40 on Statement
- Hardship Program Late Fees and Misleading Payment Dates
- Representatives Keep No Notes of Calls and Escalation Process Fails
- Early Payments Treated as Missed, Delinquency Reported to Bureaus
- Impossible to Contact; Bill Over $500 After $0.00 Balance
- Overseas Call Center and Due Date Change Caused Late Fee
- Unsolicited Credit Application Led to Unauthorized Credit Inquiry
- Promotion Terminated Over Wrongly Charged Late Fees
- Autopay Applied to Wrong Month After Due Date Had Passed
- Paid Off Early but Charged Late Fee Over $1600
- Free Trial Hearing Aids Never Received and Order Cancelled
- Harassing Call About Payment Already Made and Taken From Account
- Auto Payments and Changed Due Date Caused Repeated Late Fees
- Late Fees From Missed Online Payment and Rude Representative
- Paid $3500 on $1500 Purchase and Balance Still Owed
- Practice Told It Can No Longer Accept Financing Without Board Certification
- Late Fees and Finance Charges Despite Being Told There Would Be None