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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Hardship Agreement Offered by Phone, Then Sued and Settlement Withdrawn
- Amazon Store Card Billed Without Knowing, Paid Twice
- Electronic Payment Cancelled as Invalid ID, Late Fee Added
- Late and Phone Payment Fees, Rude Rep Hung Up on Me
- Account Closed After Single Rejected iPhone Payment Despite 10 Years
- Account Closed After Two Bounced Payments Despite 20 Years
- Payment Called Refused by Bank, Fees for Online or Phone Payment
- Furniture Financing Statements Not Sent, Repeated $35 Late Fees
- Walmart Money Card Pending Activation, Balance Unusable, Cannot Reach Support
- Paperless Login Invalid, Support Refuses Help Without Logging In
- Interest Added Retroactively After 24-Month Plan, Six Calls Daily
- Final $1,595 Payoff Debited Twice, Calls Hung Up, Bogus Fax Number
- Extra Fees and Late Fees Charged Regardless of Payment History
- Late Fee Charged Despite Paying Triple the Amount Due
- Promised Deferred Interest Plan, Charged 15%, Service Hard to Understand
- Reversed $250 Payment Never Restored Despite Check Copies and Bank Letter
- 80-Year-Old Denied Help Removing $967 Interest Charge
- Interest-Free Period Changed to One Year for Hearing Aids
- Rigid Rules and Monthly Charges With Little Help From Staff
- Gap Visa Closed to Purchases After Returned Payment, Balance Paid