Independent profile — not affiliated with Sleep Number
Sleep Number Reviews & Complaints
← Back to the full Sleep Number profile
REVIEWS & COMPLAINTS46on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-888-411-2188Customer service
WEBSITEsleepnumber.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 46 historical complaints about Sleep Number, published between 2002 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Salesman Said Bed Was Returnable, Later Told Limited Edition Non-Refundable
- Thirty Day Money Back Guarantee Gave Only A Partial Refund
- Pump Failed Twice And Foam Overlay Falling Apart After Three Years
- Sleep Number Bed Air Chamber Leaks, Customer Must Install Replacement Parts
- Pump Failed After Four Years, Prorated Warranty Requires $250 Payment
- Pump Circuit Board Failure, Company Requires Entire Pump Replacement
- Setup And Return Fees Not Disclosed On Bed Trial, $349.98 Total
- Bed Stopped Inflating After Two Years, Warranty Requires Costly Repair Payment
- Sleep Number Bed Lacks Firmness And Spine Support, Back Surgery Needed
- Defective Bed, Restocking Fee Removed After Small Claims Court Win
- Bed Sold Without Digital Pressure Remote, Company Wanted $100 More
- Bed Compressed Within 18 Months, Warranty Help Refused
- Returned Trial Bed But Still Billed, Credit Damaged By Collections For Years
- Thirty Day In-Home Trial Denied Because Of Salesman Discount
- Adjustable Foundation 20 Year Warranty Excludes Electronics And Motors
- Replacement Mattress Cover Never Arrived After Months, Supervisor Dispute
- Sleep Number Bed Sunken In Middle, Constant Back Pain
- Thirty Day Trial Return Cost $350 Instead Of $100, Bed Unsupportive
- Mattress Firmness Settings Interfere Across Sides, Bed Sags In Middle
- Bed Pump Inflated To Maximum Overnight, Return Shipping Cost $100