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Securus Technologies
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COMPLAINTS148
VERIFIED PHONE972-734-1111
LAST CHECKED2026-10-03
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 148 historical complaints about Securus Technologies, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Incorrect information and charging practices. No system to allow a correction to bill
- All calls from inmate interrupted, ALABAMA Nationwide
- Rip off and lieing Does Not Privide That Information Texas
- Rip off and lieing Does Not Privide That Information tx
- Charged for unused credit and extra fees when adding money to account
- I want my money back! Jersey City
- Debit card charged more than authorized and unclear plan pricing
- Refund for payment sent by mistake still not processed after 60 days
- Refund delayed 45 business days after service did not cover prison
- Calls cut off and phone blocked despite paying Verizon bill
- Fradulent billing, automated system inrupting phone call for no reason
- Calls interrupted, long hold times and no credit promised on invoice
- Ripoff, can't answer questions, excessive billing, fraudulent in every way
- Charged $19 per 15 minute call and shown negative balance after $400
- I can see they are trying to screw me why cant they? Selma ALABAMA nationwide
- Not told call rates up front, charged $17 per call after prepaying
- Qwest/Evercom Ripoff/Misleading/Fraud
- AKA Global Tel Link Not all inmates are criminals, former Riverside Police Officer being accused of threating behavior by B
- RipOff Very Poor Customer Service
- Unbelievably Outrageous Charges Cause Financial Hardship