Securus Technologies

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 148 historical complaints about Securus Technologies, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Unused prepaid balance forfeited after jail changed phone providerPublished Jun 17, 2008 · Historical consumer allegation
• Phone blocked from accepting jail calls though phone company shows no blockPublished Jun 16, 2008 · Historical consumer allegation
• ProblemsPublished Jun 12, 2008 · Historical consumer allegation
• Angry customePublished Jun 6, 2008 · Historical consumer allegation
• Bad servicePublished Jun 5, 2008 · Historical consumer allegation
• Billed full 30 minutes for calls that never connectedPublished Jun 2, 2008 · Historical consumer allegation
• Pu my account in the negative numerous times and did not reqpond to my request for a billing statement Carribean Is What A Rep Told MePublished May 31, 2008 · Historical consumer allegation
• Money taken for dropped calls and balance not restoredPublished May 19, 2008 · Historical consumer allegation
• Inmate phone bills cause heartache and mounting debtPublished May 19, 2008 · Historical consumer allegation
• Bad servicePublished Apr 28, 2008 · Historical consumer allegation
• Cost of calls from incarcerated loved one is too highPublished Apr 25, 2008 · Historical consumer allegation
• Prepaid $61 not refunded after release from county jailPublished Apr 23, 2008 · Historical consumer allegation
• Refund promised for unused prepaid service still not receivedPublished Apr 22, 2008 · Historical consumer allegation
• They're trying to force all customers to go to pre-paid accountsPublished Apr 21, 2008 · Historical consumer allegation
• Billed 82 calls at $376.00Published Apr 15, 2008 · Historical consumer allegation
• Billed for overage allowance on prepaid inmate calling accountPublished Mar 25, 2008 · Historical consumer allegation
• A huge ripoff to the families of loved ones in jail HoustonPublished Mar 10, 2008 · Historical consumer allegation
• Charges outrageous fees for collect calls InternetPublished Mar 6, 2008 · Historical consumer allegation
• Hour-long holds, calls cut off but charged full time, no call breakdownPublished Feb 29, 2008 · Historical consumer allegation
• Charged $43 on home phone for inmate calls, promised refund never camePublished Feb 24, 2008 · Historical consumer allegation