Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused to Cancel Part Order or Refund $8.99 Shipping
- Rude Watch Counter Saleswoman and Washer Rebate Never Paid
- Wider Water Heater Sold Than Ordered Plus Extra Charges and Return Fee
- Bed Delivery Address Change Ignored Despite Four Requests
- No Hot Water for Four Days After New Water Heater Installed
- Pushy Cashier Pitched Credit Card Too Fast in Philadelphia
- Car Pulled Left After Two Alignments and Department Manager Was Rude
- Washer and Dryer Needs $700 Repair After Repeated Breakdowns
- Online VIP Sale Checkout Failed and Refrigerator Order Never Completed
- Siding Consultation Cancelled Twice and Supervisor Never Took My Call
- Oven Door Charged $131 but Never Shipped, Part Now Unavailable
- Anniversary Gas Grill Badly Assembled with Scratches and Falling Wheel
- Poor Customer Service Despite $5000 Yearly Spending and Request for Store Review
- Washer and Dryer Failing Repeatedly and Salesman Overstated Comforter Capacity
- Craftsman Torque Wrench Warranty Replacement Refused Despite Written Lifetime Warranty
- Dryer Left in Hall by Delivery Crew and Promised Refund Never Paid
- Weedeater Repair Quoted $30 Then Billed $60 Without Authorization
- Dishwasher Water Pipe Installed Backwards Flooded Kitchen and Inspection Delayed Two Weeks
- Extended Warranty Requires Paying for Two Visits to Replace a Part
- Two-Week-Old Refrigerator Failed and Food Loss Not Compensated