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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- $65 Stove Rebate Still Not Paid After Weeks of Calls
- Plasma TV Defective Out of the Box but Store Pushed Repair
- Washer Still Broken After Five Repair Attempts and Six Appointments
- Die Hard Batteries Failed Early and Warranty Treatment Was Rude
- Lawn Tractors Advertised 30 to 40 Percent Off Were Only 20 Percent
- Refrigerator Repair Delayed a Week After Paying for Extended Warranty
- Dishwasher Touch Pad Cracked at One Year and Warranty Help Refused
- Dishwasher Technician Sat in Van on Phone After Four Hour Window
- No Refund for Undelivered Luggage Order Despite Fifty Emails
- Repair Team Was Professional, Courteous and Treated Us Like People
- Order Cancelled but Money Not Refunded After 19 Days
- Drive Belt Keeps Coming Off After July Purchase
- TV Not Available a Month After Purchase but a Bill Arrived
- Nine-Hour Service Window With No Way to Narrow It Down
- Dryer Repair Technician Came at 3:40 Within an 8 to 5 Window
- Replacement Snow Blower Drive Train Failed Again and Warranty Denied
- Die Hard Battery Warranty Refused Even With Original Receipt
- Loud Dishwasher After Repair and Call Center Hung Up Twice
- Warranty Is No Longer Honored and Products Will Not Be Repaired
- Extended Warranty Refrigerator Kept Freezing Over After Repeated Visits