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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Luggage Set Order Canceled, Credit Card Refund Still Pending
- Online Order Charged Upfront, Item Canceled, Refund Never Credited
- Hard-to-Understand Call Center Rep and Loud Background Noise
- Children's Glasses Scratched Within Three Weeks, Replacement Refused
- Technician Prompt, Courteous and Knowledgeable Servicing Two Lawn Tractors
- Service Technician Robert Praised for Punctual, Professional Dryer Repair
- Salesman Promised to Beat Online Washer Dryer Prices, Then Refused
- Five Phone Calls and Five-Hour Wait for Oven Repair
- Dryer Repair Complaint: Missed Appointments, Upfront Payment, Long Holds
- Service Window Missed, Hours Waiting, Lost Half Day of Work
- Delivery Chaos, Missed Windows, and Restocking Fee on Return
- Feedback Page for Praising Repairman Impossible to Find
- Refrigerator Ice Maker Repair Left Wires Exposed, Rude Call Center
- Garage Door Opener Installation Unfinished, Service Visit Missed
- Refrigerator Vegetable Bin Tracks Keep Breaking, Blamed on Abuse
- Technician Quickly Repaired My Whirlpool Washer Despite Snow
- Washer Repair Left Water Flooding Garage, No Return Visit
- Refrigerator Repair Appointment Missed, Spoiled Food, No Call Back
- Washer Broke After Seven Months, Repair Part Backordered Weeks
- Clearance Tool Set Sold Missing Over One Hundred Tools