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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Balance barely dropped after months of payments, deferment only offered after default
- Car repossessed after refusal to confirm Drive and Santander are same entity
- Wrongly reported as filing bankruptcy by someone with same name
- Two different bills and two repossession attempts on family truck
- Told no May payment was due, then billed $410 months later
- Claimed payment never received and debited bank account without authorization
- Payment coupons not sent, then charged convenience fee for electronic payments
- Bill rose from about $7,999 to $13,999 before repossession
- Payment Taken and Car Repossessed Despite Agreement to Avoid Repo
- Paid Over $17,000 on $16,700 Loan and Still Owe $14,000
- Payment Cashed but Claimed Not Received, Late Fees and Harassment
- Still Owe Whole Loan After Two and a Half Years of Payments
- Still Owe More Than Car Is Worth After Loan Sold by HSBC
- Payments Credited to One Loan and Deferment Refused
- Harassment by Multiple Daily Calls and Questions About Late Payment
- Car Repossessed After Requesting Title to Register in New State
- Loan Calculator Error, Late Fees and Constant Calls
- Sovereign Auto Loan Bought: Fees Charged for Payments Never Missed
- Rule of 78 Loan Left Principal Unpaid
- Contract Amended at Signing, Interest Rate Doubled, Daily Calls