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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Paid-off Triad loan reported as 30 days past due by new owner
- Car repossessed after payment arrangement, then account vanished online
- Reported to credit bureau for $7,549 on account already paid and closed
- Military family harassed over late payment and unwaived late fee
- Extra payments missing, double withdrawal and overdraft fees after bank change
- Checking account closed and reported to ChexSystems over $165 overdraft
- Hidden late fees and payoff quote of $15,000 versus expected $12,000
- Nearly all payments over nine months applied to interest, no written breakdown
- Settlement payoff accepted, then extra $401 demanded before title release
- Constant calls on Thanksgiving despite payments sent by MoneyGram
- Road Loan.com Liars Rip off and crushed dreams
- Repeated calls from new loan owner despite request for written transfer notice
- Charged $5.40 daily late fee despite contract cap and two payments debited
- Car sent to auction before date listed on repossession letter
- Two car payments debited from checking account causing overdraft fees
- Told eligible for deferral, then told nothing on account
- Calls three or more times daily to cell, home and parents' phones
- Harassing calls before due date and at work despite requests to stop
- Extended warranty cancelled but charge stayed on sales contract after loan transfers
- Extra payments not applied to loan; $7.70 late fee missing from statement