Independent profile. Not owned, sponsored or endorsed by Priceline.
Priceline Reviews & Complaints
← Back to the full Priceline profile
REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrong passenger name on mother's ticket after being dropped from site
- Ticket routed backwards, extra $704 demanded to correct it
- Paid more than hotel website price after using suggestions
- Unknown monthly $11.99 charges from fungamesite after ticket purchase
- Itinerary flew into different airport than requested, no changes allowed
- Extend your stay offer denied after hotel bid was accepted
- No customer service reachable, charged for unused hotel booking
- Hotel assigned in a different city than the areas selected
- Handicapped room booked without notice, manager demanded extra fee
- Rental car refund refused after postponing trip
- Stranded after weather cancellation as broker and airline blamed each other
- Charged full price after hotel gave away room to another guest
- Hotel charged to stored card while only browsing prices
- Stored card charged for two hotel rooms without any purchase
- Customer service refused changes or refunds after bid accepted
- Memorial Day flight times differed from request, no changes allowed
- Non-refundable hotel reservation made while only searching
- Mistaken transaction not cancelled, unwanted flight charged to card
- Three star London hotel was in a slum, no refund given
- Bumped from flight, return tickets voided and refund refused