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Priceline
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COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Seat change and rental car offer not honored, no live agent reached
- Rental car airport changed from Toronto to Hamilton, refund refused
- Does not honor their travel insurance policy
- Fuel surcharge and taxes charged without itemization on fare
- Card hold of $709 and repeated $1 fees remain for a month
- Mandatory $28 daily parking fee erased savings from hotel bid
- Hotel zone change refused minutes after booking, one night charged
- Hotel deal cost more than competitors after booking fees added
- Rental car refused over name glitch, stranded with three children
- Hotel cancelled within 72 hours but no confirmation or refund
- Paid more than hotel's direct rate, false claims of manager contact
- Paid extra at hotel for third guest on package deals
- Bid never offered, car rental charge not reversed
- Tiny hotel room not on Times Square, refund passed between parties
- Charged $85 after bidding $70 for hotel room
- Reward offer after flight booking led to monthly $11.99 charges
- Buyer beware of additional fees to change your itinerary
- Ticket reissue only in my name after wrong passenger name
- Information shared with third party site led to unexpected card charge
- Accepted ticket price nearly $1,200 instead of $500 offered