Independent profile — not affiliated with Nike

Nike

Nike, Inc. is the Beaverton, Oregon-headquartered athletic footwear, apparel and equipment company (NYSE: NKE) that traces its own history to a January 25, 1964 handshake deal between Phil Knight and Bill Bowerman that formed Blue Ribbon Sports; Nike, Inc. was incorporated in Oregon in 1967 and today sells under the NIKE, Jordan and Converse brands. Most posts naming "Nike" on this site are actually about unrelated third-party sellers, many of which complainants describe as selling counterfeit goods (sites like Nike-trade.com or NikeFoamposite.org), not Nike itself; posts confirmed as being about Nike describe product-durability complaints, order and warranty disputes, and a 2010-2011 wave of protest posts over Nike re-signing Michael Vick. Nike's own site sets a 60-day return window, a 30-minute order-cancellation window, and a warranty inspection window (generally two years from manufacture date, with exclusions); a CPSC recall-database search found eight product recalls filed under manufacturer "Nike," dated 1986-2007; a separate 2010 recall of "Nike Bauer"-branded hockey sticks lists Bauer Hockey, not Nike, Inc., as the importer. A putative class action over the 2024 shutdown of Nike's RTFKT NFT business is stayed pending arbitration as of a January 2026 court order, and a separate securities class action was narrowed by a March 2026 court ruling to a single 2023 statement against two of the original defendants. Nike said in January 2026 it was investigating a claimed 1.4TB data theft by an extortion group, without validating the claim; reporting on the incident described the leaked filenames as pointing to internal design and manufacturing files rather than customer records. Nike holds a BBB rating of F (not accredited, 1,371 complaints in three years) and a 1.5-of-5 Trustpilot score from 13,100 reviews (unclaimed profile; Trustpilot notes the company has not invited reviews).

COMPLAINTS33
VERIFIED PHONE1-800-806-6453
LAST CHECKED2026-09-29
Write a Review Jump to complaints ↓
CONSUMER ALLEGATION

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 33 historical complaints about Nike, published between 2007 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources below.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

BBB: 114 reviews, 1371 complaints
Trustpilot: 13100 reviews,
VERIFIED

Contacts & Payment

VERIFIED

Locations

TypeAddress
HeadquartersOne Bowerman Drive Beaverton OR 97005-6453
EDITORIAL

Ordering, returning or claiming a warranty on a Nike product: what to check

Nike's own help pages, current as of late September 2026, spell out several policies that explain most of the disputes people search for:

  • Returns: "We give you 60 days to try out your Nike purchase to make sure it works for you," and "Returns are free for Nike Members." Exceptions: Custom Jersey By You soccer jerseys cannot be returned; Nike x LEGO® brick sets must be sealed and unopened; items bought at Nike Clearance stores cannot be returned or exchanged anywhere else, and items bought elsewhere cannot be returned to a Clearance store. Nike's page also states it may "electronically capture consumer information from a valid state or government ID for all returns/exchanges" and keeps a database of return activity "solely for the purpose of authorizing returns and exchanges."
  • Order cancellation: "You can't make changes to an order, but you can cancel it within 30 minutes of placing it." After that window, Nike's own page says "even our Nike representatives cannot cancel the order," and no changes of any kind (size, color, address, shipping) are possible — only a return or exchange once the order arrives.
  • Nike Membership: free to join; stated benefits include free shipping on orders of $50 or more and "receiptless returns" using order history instead of a paper receipt.
  • SNKRS Draws and Passes: a SNKRS Draw lets a Nike Member request a limited-release shoe and size; Nike's page states "You'll only be charged if you are selected," and selected/non-selected buyers are notified "within 24 hours" after the draw closes — not being selected in a Draw is not a charge or a cancelled order. A SNKRS Pass instead reserves a pair for in-store pickup at a nearby participating store using the app’s GPS; per Nike’s page, pickup requires the active QR code, "a physical photo ID with a first and last name that matches the first and last name on the SNKRS Pass," and payment at the store — "only person whose name appears on the SNKRS Pass is allowed to pick up and purchase," the Pass is "only valid on the device the reservation was originally made" on, and Nike limits each person to "one (1) reservation and pickup ... per shoe style."
  • Warranty: Nike will inspect an item for a "material or workmanship flaw within two years of the manufacture date" on eligible products (one year from the purchase date for NikeSKIMS items); Nike's page lists "normal wear and tear," "excessive wear or misuse" and "excessive dirt" as not eligible, and excludes items with any alteration or items purchased from unauthorized retailers or resellers. Some products carry their own separate written guarantee on the hang tag or warranty card. For a Nike.com/App order or a Nike store purchase, Nike's page says simply to "contact us for help" after 60 days; for an item bought at an authorized Nike retailer that won't take it back, Nike's page directs the shopper to a separate claim submission form requiring "place of purchase, date of purchase, date of manufacture ..., style code ..., receipt amount, mailing and shipping address," and states an approved claim is paid as "a Nike gift card."
  • Gift cards: issued by Nike Retail Services, Inc. (an Oregon corporation); usable only at Nike, Converse and certain affiliated properties (up to ten gift cards redeemable per transaction), do not expire and carry no fees, and cannot be returned, resold, cancelled or redeemed for cash except where required by law. Nike's fraud-prevention page warns "Do not use Nike Gift Cards for payment outside of Nike or Converse" and points victims to the FTC (ftc.gov/giftcards) and local law enforcement. Balance questions go to Nike's online balance-lookup page or the main customer-service line, not to Nike's corporate gift-card inbox (see below).
  • Contact channels: live chat and phone 1-800-806-6453, listed as "4 am - 11 pm PT, 7 days a week" for Products & Orders on the main help page; the warranty-claims page separately labels the same number "Company Info & Inquiries," with hours listed as "7 am - 4 pm PT, Mon-Fri." A different email, [email protected], is offered only for corporate/bulk gift-card orders ("Looking for a corporate gift card option?"), not for ordinary consumer gift-card support.
  • Refund timing: Nike's page states that once a return is received, "we'll process it and issue a refund within six business days," and that the additional time for it to show up depends on payment method: "Credit and debit cards, Apple Pay, and PayPal: Up to 10 additional days," "Nike gift cards and Nike product vouchers: Usually within 24 hours," and for Klarna, "they will issue your refund — please contact Klarna directly with refund questions."

Counterfeit and look-alike sites: a database search of this site's posts whose offender field contains the word "Nike" (run September 29, 2026) found 321 posts; after setting aside the 33 counted above and a handful of unrelated businesses whose names merely happen to contain the letters "nike," at least 280 name other sellers — sites like Nike-trade.com, NikeFoamposite.org, Nikefreeshoes2012.net, Nikevandal.eu and dozens of similarly named storefronts — not Nike, Inc. itself. Nike's own return-guidelines page states plainly, "Any product returned must have been purchased from an authorized Nike dealer," and lists "No Counterfeit Products" among its conditions. The FTC's own online-shopping guidance advises that "if expensive brand-name items are offered for bargain prices, they could be counterfeit or stolen." If a site's prices, URL or checkout look unfamiliar, buy directly from Nike.com, the Nike App, or a retailer you already know sells genuine Nike product, and be skeptical of steep discounts advertised on unfamiliar domains.

EDITORIAL

CPSC-announced Nike product recalls

A search of the CPSC's own SaferProducts.gov recall database (RestWebServices/Recall, filtered by manufacturer "Nike," run September 29, 2026) returned eight Nike-brand recalls, all dated 1986-2007; no recall filed under manufacturer "Nike" is dated 2010 or later. Separately, a CPSC recall dated April 1, 2010, "Bauer Recalls Children's Hockey Sticks Due to Violation of Lead Paint Standard," covers about 67,000 youth and junior hockey sticks, shafts and blades in the U.S. (and about 60,000 more in Canada) sold February 2005-March 2010, most of them under names like "Nike Bauer Supreme One90" and "Nike Bauer Vapor XX"; CPSC's own description says "the name ‘Bauer’ and the model descriptions are on all of the sticks... Most of the sticks also have the Nike symbol," but lists the importer as Bauer Hockey Inc., of Greenland, N.H. — not Nike, Inc. The hazard was "excessive levels of lead" in the paint and decals; the remedy was a refund or replacement from Bauer.

  • Football Helmet Chin Straps (Nov. 13, 2007, recall #08-081): about 235,000 units. Hazard: "The chin strap's plastic cup can break as a result of contact, exposing the player to facial or head injuries." Nike had received "18 reports of the chin strap breaking, including two reports of concussions, two reports of facial lacerations requiring stitches, and a report of a broken nose." Remedy: a product voucher from Nike. Manufactured in China.
  • Nike Get-Go and Little Get-Go Children's Athletic Shoes (Aug. 18, 2004, recall #04-200): about 9,000 pairs, toddler/pre-school sizes. Hazard: a detachable heel rubber tab, a choking hazard to young children; three reports of tabs separating, no injuries reported. Remedy: refund voucher. Manufactured in Indonesia.
  • Jordan Trunner, Trunner Mid, Trunner Bubble and Trunner 2000 cross-training shoes (July 23, 2001): about 425,000 pairs. Hazard: the same thin metal heel strip as the February 2001 recall below; Nike had received "six reports of the metal strip protruding from the Bubble, including five cuts to the lower leg that required stitches," plus one report on the Trunner and none on the Trunner Mid or 2000 (those two were included "to prevent the possibility of injury"). Remedy: free replacement shoes.
  • Jordan Trunner LX and Jordan Trunner 2000 Mid cross-training shoes (Feb. 22, 2001): about 225,000 pairs. Hazard: a thin metal heel strip that "can protrude from the shoe and form a sharp edge that can cut consumers." Remedy: refund, replacement or store credit at the store of purchase.
  • NIKE Sport Waterbottles (July 20, 1999, recall #99-146): about 250,000 units. Hazard: a detachable drinking valve, a choking hazard; one report of a valve detaching, no injuries reported. Remedy: store credit or a redesigned replacement cap.
  • Infant's "Little Air Jordan XIV" shoes (March 5, 1999, release #99-073): about 110,000 pairs, sold January-March 1999. Hazard: "NIKE testing determined the red trim paint on these shoes contain amounts of lead that exceed Federal standards for children's products," a lead-poisoning hazard; Nike had received one consumer complaint about possible ingestion of a paint chip. Remedy: return to place of purchase for a substitute product or store credit.
  • NIKE Air Face Up men's basketball shoes (Nov. 3, 1998, recall #99-014): about 350,000 pairs. Hazard: a decorative metal rivet that "can bend and form a sharp edge"; about 35 reports of cuts to players' lower legs, two requiring stitches. Remedy: replacement or store credit.
  • Stuffed toy bears given away with Nike shoe purchases at Mervyn's stores (Nov. 24, 1986, recall #86-074): about 25,000 units, imported by Superior Toy and Novelty Corporation for Nike. Hazard: small parts (eyes) that could detach, a choking hazard; no reported injuries. Remedy: return to Mervyn's for a $5 footwear credit.

A keyword search of the FTC's own Legal Library "Cases and Proceedings" database for "Nike," run September 29, 2026, returned three results, none naming Nike, Inc. as a respondent or defendant; no FTC enforcement or consumer-protection order against Nike, Inc. was identified in the sources checked on 2026-09-29.

EDITORIAL

Company background

According to Nike's own company-history materials, Phil Knight and his former University of Oregon track coach Bill Bowerman met for lunch in Portland on January 25, 1964 and "shook hands" to form Blue Ribbon Sports, the predecessor to Nike. Nike, Inc.'s SEC filings state that "NIKE, Inc. was incorporated in 1967 under the laws of the State of Oregon," and the company's headquarters is at One Bowerman Drive, Beaverton, Oregon. Nike's Class B Common Stock trades on the New York Stock Exchange under the symbol NKE; per its most recent Form 10-K, Nike "offer[s] our products under the NIKE, Jordan and Converse brands," selling through Nike Direct (Nike-owned stores and Nike.com/App) and wholesale accounts.

Nike's fiscal-year 2025 Form 10-K states, under Legal Proceedings, that the company "do[es] not believe there are any material pending legal proceedings, other than ordinary routine litigation incidental to [its] business." Elliott Hill, who joined Nike in 1988 and previously served as President – Consumer and Marketplace before retiring in 2020, has served as President and Chief Executive Officer of Nike, Inc. since October 2024, according to the same filing.

Nike Gift Cards are issued by a separate Nike affiliate, "Nike Retail Services, Inc., an Oregon corporation," per Nike's own gift-card terms.

EDITORIAL

Complaint record: USAComplaints, BBB and Trustpilot, reported separately

Several sources track complaints and reviews about Nike, and this page reports each separately rather than blending them into one figure:

  • USAComplaints: 33 posts on this site name Nike, Inc. itself (as opposed to an unrelated counterfeit seller) as the offender, dating from 2007 to 2014; subjects include shoe-quality complaints (odor, squeaking, sole separation), a warranty dispute, and a cluster of 2010-2011 posts protesting Nike's decision to re-sign athlete Michael Vick as an endorser. At least 280 further posts on this site whose offender field contains the word "Nike" name unrelated third-party sellers, not Nike itself (see below).
  • BBB (profile for Nike Inc, Beaverton, OR, checked September 29, 2026): Nike is not BBB accredited and holds a BBB Rating of F; BBB's stated reasons are "Failure to respond to 339 complaint(s) filed against business" and "276 complaint(s) filed against business that were not resolved." BBB shows 1,371 complaints in the last three years (437 closed in the last 12 months), and a separate customer-review score of 1.06 out of 5 from 114 reviews. Complaints and reviews displayed on the profile describe non-delivered orders Nike declined to refund or reship, gift-card activation and typo disputes, frustration with the 30-minute order-cancellation window, warranty claims Nike denied as "normal wear and tear," double charges, and slow return/refund processing.
  • Trustpilot: an unclaimed profile for www.nike.com showing 1.5 out of 5 from 13,100 reviews (re-checked September 29, 2026) in the Activewear Store category. Trustpilot itself flags the profile: "This company hasn't invited their customers, so reviews may not be representative." Trustpilot's AI-generated summary of recent reviews (as displayed) states that "most reviewers were let down by their experience overall," citing defective items, delivery delays and unhelpful support.

Because each source covers a different population, time window and methodology, none of these figures is added to or averaged with any other. BBB itself cautions that its "Business Profiles are provided solely to assist you in exercising your own best judgment," that it "does not verify the accuracy of information provided by third parties," and that profiles "generally cover a three-year reporting period."

EDITORIAL

Lawsuits: the RTFKT NFT shutdown and a securities class action

All of the following are allegations from filed complaints, not court findings, except where a court order is quoted.

Fernandez v. Nike, Inc. (E.D.N.Y., lead docket No. 1:25-cv-02305) began as Cheema v. Nike, Inc., filed April 25, 2025 by plaintiff Jagdeep Cheema, a putative class action over Nike's RTFKT NFT business. The complaint alleges Nike acquired RTFKT, Inc., described in the complaint as "a corporation organized under Delaware law," in December 2021, and that investors bought "Nike NFTs" (crypto collectibles) through RTFKT. It alleges that "On December 2, 2024, RTFKT abruptly announced that it was closing down," with its web3 services "winding down by the end of January 2025," and characterizes the shutdown as a crypto "rug pull." The complaint alleges the Nike NFTs were unregistered securities and that the shutdown was a deceptive act under New York General Business Law Section 349.

The docket shows several later developments: on June 26, 2025 the court consolidated this action with a related case, Fernandez et al. v. Nike, Inc. (No. 25-cv-3169), under this lead docket and amended the caption to Fernandez et al. v. Nike, Inc.; plaintiff Cheema then voluntarily dismissed his own claims (order entered July 11, 2025), and the case continued for plaintiffs Luis Fernandez and Mark Price, who filed an amended complaint on August 11, 2025. Nike moved both to dismiss the amended complaint and to compel arbitration. On January 21, 2026, following a hearing, the court granted Nike's motion, "having found that the question of whether Plaintiffs' claims against Defendant are subject to arbitration must be resolved by an arbitrator," and the docket states "this case is therefore stayed pending arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. Section 3"; Nike's pending motion to dismiss was denied as moot, with leave to refile if the stay is ever lifted. The most recent docket entry found in this check, dated March 27, 2026, is the filing of the hearing transcript; no order lifting the stay was found in the sources checked on 2026-09-29.

In re NIKE, Inc. Securities Litigation (U.S. District Court, D. Oregon, Master Case No. 3:24-cv-00974, consolidating a case filed June 20, 2024 and a related case originally filed as No. 3:24-cv-01150) is a securities-fraud putative class action against Nike, Inc. and several current and former executives (including former CEO John J. Donahoe II, former CFO Matthew Friend, former executives Mark Parker, Heidi O'Neill and Andrew Campion), centered on the company's "Consumer Direct Acceleration" (CDA) retail strategy. On March 31, 2026, the court ruled on defendants' motion to dismiss the second amended complaint: the motion was "GRANTED in part and DENIED in part." The court dismissed all claims against the individual defendants Friend, O'Neill, Campion and Parker, and dismissed all claims against Donahoe and Nike except those based on a single statement — then-incoming CEO Donahoe's September 2023 remark that Nike's "innovation pipeline is strong" — which the court found plaintiffs had adequately pleaded as to falsity and scienter; those narrow claims against Donahoe and Nike "may go forward," and the court gave plaintiffs 30 days to file a third amended complaint as to the dismissed claims. No trial date, judgment or settlement was found in the sources checked on 2026-09-29.

Nike's own fiscal-year 2025 Form 10-K (filed before the above rulings) states the company "do[es] not believe there are any material pending legal proceedings, other than ordinary routine litigation incidental to [its] business" — Nike's own characterization, not evaluated here.

EDITORIAL

Is Nike Legitimate?

Nike, Inc. is a publicly traded company (NYSE: NKE) headquartered at One Bowerman Drive, Beaverton, Oregon, incorporated in Oregon in 1967 per its own SEC filings, and one of the world's largest sellers of athletic footwear and apparel. It operates Nike.com, the Nike App, Nike-owned retail stores, and sells through authorized wholesale accounts. Separately, a large volume of unrelated third-party websites and marketplace listings use Nike's name and product photos; Nike's own guidance states that any product returned to Nike "must have been purchased from an authorized Nike dealer" and excludes counterfeit products. Nike, Inc. itself holds a BBB rating of F (not accredited) and a 1.5-of-5 Trustpilot score, both largely reflecting order, refund and customer-service disputes rather than questions about whether Nike is a real company. In January 2026, an extortion group calling itself WorldLeaks claimed to have stolen 1.4TB of internal Nike data; Nike confirmed only that it was "investigating a potential cybersecurity incident and ... actively assessing the situation," without validating the group's claims, while the reporting outlet noted the leaked filenames it reviewed pointed to design and manufacturing files rather than customer records. This page assigns Nike no rating, score or "scam" label of its own; readers can weigh the complaint, recall and litigation record above for themselves, while separately being cautious about which website they are actually buying from.

PUBLIC RECORD

Court & Public Records

CaseAuthorityDatesTypeOutcomeSource
Fernandez v. Nike, Inc. (originally Cheema v. Nike, Inc.)
Docket No. 1:25-cv-02305		U.S. District Court, E.D.N.Y.FiledFiled — no final outcome recorded

A putative class action alleging Nike's RTFKT NFT business, acquired by Nike in December 2021, was abruptly shut down starting December 2, 2024, in what the complaint calls a crypto "rug pull"; it alleges the Nike NFTs were unregistered securities and that the shutdown was a deceptive act under New York General Business Law Section 349. The case was consolidated with a related action and recaptioned Fernandez et al. v. Nike, Inc. in mid-2025; the original named plaintiff voluntarily dismissed his own claims, and an amended complaint was filed in August 2025 for plaintiffs Luis Fernandez and Mark Price. On January 21, 2026, the court granted Nike's motion to compel arbitration and stayed the case pending arbitration under the Federal Arbitration Act, denying Nike's motion to dismiss as moot with leave to refile if the stay is lifted. The most recent docket activity found in this check is a March 27, 2026 transcript filing; no order lifting the stay was found in the sources checked on 2026-09-29.

Source
In re NIKE, Inc. Securities Litigation
Docket Master Case No. 3:24-cv-00974 (consolidating No. 3:24-cv-01150)		U.S. District Court, D. OregonFiledFiled — no final outcome recorded

A securities-fraud putative class action against Nike, Inc. and several current and former executives, centered on the company's "Consumer Direct Acceleration" retail strategy. On March 31, 2026, the court granted in part and denied in part defendants' motion to dismiss the second amended complaint: all claims against individual defendants Matthew Friend, Heidi O'Neill, Andrew Campion and Mark Parker were dismissed, as were all claims against Nike and former CEO John Donahoe except one tied to a September 2023 statement that Nike's "innovation pipeline is strong"; that narrow claim against Donahoe and Nike may proceed, and plaintiffs were given 30 days to amend as to the dismissed claims. No trial, judgment or settlement was found in the sources checked on 2026-09-29.

Source
EDITORIAL

Frequently Asked Questions

Is Nike legit?

Nike, Inc. is a real, publicly traded company (NYSE: NKE) headquartered at One Bowerman Drive, Beaverton, Oregon, incorporated in Oregon in 1967 according to its own SEC filings. It operates Nike.com, the Nike App and Nike-owned stores. Separately, many unrelated third-party websites use Nike's name to sell counterfeit goods — Nike's own policy is that returns must come from "an authorized Nike dealer." This page assigns Nike no rating or "scam" label of its own.

Where is my Nike refund?

Nike's own help page states that once a return is received, "we'll process it and issue a refund within six business days," with additional time for the funds to reach the account depending on payment method: "Credit and debit cards, Apple Pay, and PayPal: Up to 10 additional days," "Nike gift cards and Nike product vouchers: Usually within 24 hours," and for Klarna purchases, Klarna itself issues the refund. Nike Members can check return status by signing in at nike.com/orders; guests need their order number and email address.

What is Nike's return policy?

Nike's own help page states: "We give you 60 days to try out your Nike purchase to make sure it works for you," with returns free for Nike Members. Custom Jersey By You soccer jerseys can't be returned; Nike x LEGO® sets must be sealed and unopened to return; and Nike Clearance store purchases can't be returned or exchanged at other Nike locations. Proof of purchase is required.

Can I cancel a Nike order after I place it?

Only within 30 minutes of placing it, per Nike's own help page: "you can cancel it within 30 minutes of placing it ... After 30 minutes, even our Nike representatives cannot cancel the order." No changes to color, size, quantity, shipping method or address are possible at any point — only cancellation within that window, or a return/exchange once the order arrives.

How do SNKRS Draws and SNKRS Passes work, and can I get my money back if I'm not selected?

A SNKRS Draw lets a Nike Member request a size for a limited release; per Nike's page, "You'll only be charged if you are selected," and both selected and non-selected entrants are notified "within 24 hours" after the draw closes. A SNKRS Pass instead reserves a pair for in-store pickup at a nearby participating store, using GPS, a time-limited pickup window, a QR code, and, per Nike's page, "a physical photo ID with a first and last name that matches the first and last name on the SNKRS Pass" (only that person may pick up and pay), usable "only on the device the reservation was originally made," with a limit of "one (1) reservation and pickup per person, per shoe style." Neither product is charged to entrants who are not selected, according to Nike's own description.

Does Nike honor its shoe/gear warranty?

Nike's own warranty page states it will inspect an item for a "material or workmanship flaw within two years of the manufacture date" (one year from purchase for NikeSKIMS items), and lists "normal wear and tear," "excessive wear or misuse" and "excessive dirt" as not eligible, along with altered items and items bought from unauthorized retailers or resellers. Some products carry their own separate written guarantee on their hang tag. For a Nike-authorized-retailer purchase the store won't take back, Nike's page directs shoppers to a claim submission form requiring "place of purchase, date of purchase, date of manufacture..., style code..., receipt amount, mailing and shipping address"; an approved claim is paid as "a Nike gift card." BBB complaints displayed on Nike's profile include consumers whose warranty claims were declined as normal wear and tear; whether a specific claim qualifies depends on Nike's inspection of the item.

How do I know if a website selling Nike shoes is authentic?

Nike's own return guidelines state that any product returned to Nike "must have been purchased from an authorized Nike dealer" and list "No Counterfeit Products" as a condition. The single largest category of USAComplaints posts that mention "Nike" actually names unrelated third-party sites (for example Nike-trade.com, NikeFoamposite.org, and many similarly named storefronts), not Nike, Inc. Buying directly from Nike.com, the Nike App, or a retailer you already know sells genuine Nike products reduces that risk; be cautious of unfamiliar domains offering steep discounts.

What happened to Nike's RTFKT NFTs?

A putative class action, Fernandez v. Nike, Inc. (E.D.N.Y., No. 1:25-cv-02305, originally filed April 2025 as Cheema v. Nike, Inc.), alleges Nike's RTFKT subsidiary, acquired in December 2021, "abruptly announced" on December 2, 2024 that it was shutting down, with web3 services winding down by the end of January 2025; the complaint characterizes this as a crypto "rug pull" and alleges the Nike NFTs were unregistered securities — allegations, not proven facts. On January 21, 2026, after the case was amended and consolidated with a related action, the court granted Nike's motion to compel arbitration and stayed the case, finding that whether the claims must be arbitrated "must be resolved by an arbitrator"; Nike's motion to dismiss was denied as moot with leave to refile if the stay is lifted. No order lifting the stay was found in the sources checked on 2026-09-29.

Has Nike recalled any products for safety reasons?

A search of the CPSC's SaferProducts.gov recall database on September 29, 2026 found eight recalls filed under manufacturer "Nike," all dated 1986-2007: football helmet chin straps (2007), children's Get-Go shoes with a detachable heel tab (2004), two separate recalls of Jordan Trunner cross-training shoes with a sharp metal heel strip (February and July 2001, about 225,000 and 425,000 pairs), Nike Sport Waterbottles with a detachable valve (1999), infant "Little Air Jordan XIV" shoes recalled over lead in the trim paint (1999), Air Face Up basketball shoes with a sharp metal rivet (1998), and promotional stuffed toy bears (1986). Separately, an April 1, 2010 CPSC recall covers about 67,000 U.S. youth/junior hockey sticks, shafts and blades sold under names like "Nike Bauer Supreme One90," for excessive lead in the paint and decals; CPSC lists the importer as Bauer Hockey Inc., not Nike, Inc., though it notes most of the sticks also carry the Nike symbol.

How do I contact Nike?

Nike lists live chat and phone 1-800-806-6453 for Products & Orders, shown as available "4 am - 11 pm PT, 7 days a week" on its main help page (a separate warranty-claims page lists "Company Info & Inquiries" hours of 7am-4pm PT, Mon-Fri for the same number). For gift-card balance questions, Nike directs consumers to its online balance-lookup page or the same phone number; the email [email protected] is offered only for corporate/bulk gift-card orders. Nike's website is nike.com.