Independent profile. Not owned, sponsored or endorsed by Netspend.
Netspend Reviews & Complaints
← Back to the full Netspend profile
REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Dozens of $1 Fraudulent Authorizations and Ignored Fax Complaint
- Temporary Card Account Could Not Be Verified, Refund Check Promised
- Social Security Payment Not Posted and Early Pay Reduced
- Debit Card Declined After Family Member Loaded $100
- Social Security Retirement Funds Held and Not Released
- Deceptive Practices with Prepaid Debit Cards
- Fraudulent Transactions From India Emptied Account Balance
- Registered Debit Cards Not Accepted After Weeks of Delay
- Monthly Admin Fee and Undisclosed Transaction Fees on Debit Card
- Prepaid Card Load Failed but $41.95 Taken From Bank Account
- Unauthorized Transfer to Unknown Person and Slow Investigation
- Metabank $100 overdraft scam
- Funds Transferred Out of Hacked Account, Fraud Department Refused Help
- Fraudulent Out-of-State Charges Over $400 and Slow Dispute Process
- Fraud Charges Reported by Phone Were Still Posted Two Days Later
- Fees on Every Transaction Leave Small Balance Unrefundable
- Paycheck Transferred Out in Seven Transactions While Alerts Were Deactivated
- Credit Card Sent in Husband's Name to Rental Property Without Authorization
- Refund Refused for Defective Perry Mason DVD Collection From Seller
- Cannot Activate Card Because 4-Digit Code Was Never Received