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National Floors Direct
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COMPLAINTS70
VERIFIED PHONE888-400-3566
LAST CHECKED2026-09-30
Complaints & Reviews on USAComplaints
70 complaints on USAComplaints, including 2 published in the last three years.
- Installers Seven Hours Late and Poor Carpet Work
- Carpet Install Delayed Four Months, Crew No-Shows
- Carpet Installation Repeatedly Missed, Order Cancelled
- Carpet Order Cancelled, Refund Delayed Over a Month
- Installers Short on Carpet, Contract Cancellation Refused
- Installers Late, Broke Lamp and Left Furniture Unmoved
- Wrong Carpet, Bad Attitude, Poor Resolution
- Laminate Floor Warped After Water Exposure, Company Ignored Calls
- They took 6 weeks for a 2 day "Next Day" install
- Charged 5% Sales Tax on Labor and 7% Financing Add-On