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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bing search results rarely find what I want
- Surface bought for Christmas cannot be returned after 30 days
- Zune Pass Changed So Monthly 10 Credits No Longer Received
- Unauthorized 559 GBP card charge before Christmas
- Refused to Cancel Billing, Long Hold Times on Support Line
- Hotmail refuses to unblock account despite four questionnaires
- Third Xbox 360 refused repair after being called hacked
- Cannot download Call of Duty map packs on Xbox 360
- Xbox refund takes 20 days after failed delivery and cancelled order
- Windows 7 backup program cannot read XP backup files
- Paid $151 to Caller Posing as Support, Refund Never Came
- Zune account switched to no-points plan without consent
- Mystery Billing Charge of $21.46 on Bank Account
- MLG gamer picture packs download but do not appear
- Bing replaces default search provider repeatedly
- Xbox Live membership required to watch Netflix
- Windows 8 licensing problems after laptop sent for service
- Bing It On challenge ads hide that Google usually wins
- Cannot add more than seven contacts to Hotmail group
- Azure Cloud Service Reporting Services hidden charges of $633 per month