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McDonald's Reviews & Complaints
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REVIEWS & COMPLAINTS1,029on USAComplaints · 1 in last 3 yrs
WEBSITEmcdonalds.com
HEADQUARTERSChicago, IL
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,029 complaints on USAComplaints, including 1 published in the last three years.
- Email Survey Promised $150 and Asked for Checking Account Number
- Long Wait for McChicken Order and Employees Laughing
- Wrong food, missing item and cold hashbrown at Covington drive-thru
- Orders short or wrong nearly every visit, poor management
- New take-out tax added to orders in St. Louis area
- Six sausage biscuits delivered instead of chicken biscuits, no refund
- Special-needs employee harassed and fired for not calling in
- Paid for double quarter pounder with cheese, received single, cold fries
- Long wait, ice cold food and rude manager at Albion store
- Charged 1.72 for large drink instead of small upsize price
- Dirty store, empty drink station and off-the-clock workers not washing hands
- Charged more than the prices advertised on store signs
- Worst service in town and staff seem not to understand English
- Dirty restrooms at many locations nowadays
- Dead gnats found in iced tea from drive-thru
- Bad food, unwashed hands and repeated complaints ignored in Ardmore
- Drive-thru smells like trash and orders often wrong in Wrens
- No meat on two burgers and missing lettuce and tomato
- Long drive-thru wait and burger hard as a rock
- Refused free coffee advertised on sign with any purchase