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Kroger Reviews & Complaints
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REVIEWS & COMPLAINTS136on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-576-4377Customer service 1-800-KRO-GERS
WEBSITEkroger.com
HEADQUARTERSCincinnati, OH
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 136 historical complaints about Kroger, published between 1999 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Shelf Price Lower Than Checkout Price Repeatedly
- Scan Right Guarantee $5 Credit Refused After Wrong Price
- Velveeta Cheese Made Rotel Dip Watery With Little Flavor
- Held $250 From Checking Account for $20.03 of Gas
- Earrings Sold as Diamonds Were Cubic Zirconia and Return Refused
- $125 Hold Placed on Debit Card for $20 Fuel Purchase
- Debit Card Charged $125 for $14 of Gas
- Store Management Ignored Sexual Harassment Complaints by Employees
- Xbox 360 Warranty Denied for Tampering and Refurbished Unit Suspected
- Cashier Skipped Scanning Sale Items, 10-for Discount Lost Three Times
- Self-Checkout Items Won't Scan and Third Shift Has No Cashiers
- Employee Keeps Harassing Customer at Store, Complaints Ignored for 5 Months
- Gas Pump Shut Off at $20 Despite 35 Gallon Limit Sign
- Bad Fruit, Bad Meat, Too Many Times To Count
- Elderly Minority Employee Treated Disrespectfully, Letter to Division President
- Accused of Stealing DVDs Outside Store, No Apology from Manager
- Gas Pump Did Not Shut Off and Spilled Five Gallons
- By labelling food "Value", and charging more, they trap the innocent
- No Running Water but Deli and Meat Departments Stayed Open
- Returned check fees being processed as a check to your bank account