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Freedom Mortgage Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS41on USAComplaints · none in last 3 yrs · latest 2013
PHONE855-690-5900Customer Care
WEBSITEfreedommortgage.com
HEADQUARTERSBoca Raton, FL
PROFILE CHECKED2026-10-11
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 41 historical complaints about Freedom Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Survey Fee Charged Despite Promise and Refund Never Returned
- Modification Runaround and Threatened Foreclosure Despite Payment Plan
- Refinance Stalled Through Four Agents and Repeated Excuses
- Fees Differed From Quote and Repeated Loan Modification Applications Amid Foreclosure
- Helpful and Friendly Service on VA Loan at 5.25 Percent
- Modification Delayed Past Self-Imposed Deadline by Nearly Three Weeks
- Closing Failed Four Times and Locked Rate Expired Due to Delays
- Unreturned Calls, Lost Payments and 1700 Dollar Refinance Fees
- Modified Payment Rose After New Escrow Amount and Negative Escrow
- Higher PMI Payment, Poor Customer Service and Rate Reduction Pitch
- Refinance Signing Documents Showed Higher Fees and Rate Than Quoted
- Closing Cost Raised From 6000 to 9000 Dollars
- Daily Sales Calls and Condescending Emails From Branch Manager
- Parents Wrongly Told They Were Behind on Payments, Now Unable to Pay
- Loan Paperwork Changed at Signing Left Out Our Largest Debts
- Spam Link to eLeadZ and Repeated Declined Offers, Appraiser Called Anyway
- Debit of 600 Dollars Without Signed Authorization
- Promised 5.5 Percent Loan Still in Underwriting Two Months Later
- Laid Off Weeks Before Holidays, Then Company Called Hiring Again
- Loan Denied After Promised 5.25 Percent Rate, Refund Disputed