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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Receivers Returned but Disconnect Fee Sent to Collections
- Service Repeatedly Shut Off After Payments, Debit Card Charged
- HD-DVR Installation Failures and $300 Cancellation Fee Dispute
- Billed $190 for Broken Contract After Buying Receiver at Walmart
- Installers Damaged Siding and Company Refuses to Repair
- Promised $10 Monthly Rebate Repeatedly Denied Despite Calls
- Automatically Subscribed to Sunday Ticket and Refused Refund
- Dual DVR Faulty for Months and New Two-Year Term Imposed
- Cancellation Terms in Pamphlet Differ From Website Agreement
- Cancellation Fee Waiver Promised by Three People Then Denied
- Lies About Callbacks and Technician Visits Led Me to Switch
- Unauthorized $70 Repair Charge Approved by Retention Department
- Billed 14 Months for Service at a Sold Property, $713.72
- Charged $205 for One Day of NFL Sunday Ticket
- Sunday Ticket Refund Denied After Dishes Removed for Roof Work
- Roommate Added DVRs and Contract Extended to 24 Months
- Debit Card Charged $144.20 Without Permission
- Installer Drilled Holes and Company Refuses to Repair Damage
- Reception Impossible After Install, Then Sent to Collection
- Reduced HD and Pay-Per-View Availability on Football Sundays