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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- HD Channels Moved to Extra $5 Package After I Subscribed
- Still No HD Channels After Over Four Technician Visits
- Early Termination Fee Charged After Rep Said It Was Waived
- $241.50 Early Cancellation Fee Debited After Told None Applied
- Suspended Account Billed Twice After Cancellation Request
- Receiver Replacement Quietly Added Two Years to Contract
- Charged $257.01 After Cancellation Months Earlier
- Repeated Outages and Contract Extended With Each New Receiver
- Poor HD Picture, Conflicting Contract Answers, Exit Fee
- Billed for Service Not Used After Suspension Period Ended
- HD Installer Gave Up After 4 Hours, Support Hung Up
- Installation Date Mismatch Led to Cancellation and Refund Request
- Promised Gifts Not Delivered and Early Termination Fee Charged
- Told Repeatedly There Was No Contract but Charged Over $230
- Billed Over $110 for Pay-Per-View, Receivers Had No Phone Line
- Receiver Not Working After Install, Callback Never Came
- Order Cancelled as Fraud and $200 Deposit Not Returned
- $150 Early Termination Fee Charged on 12-Month DVR Package
- Unauthorized $460.22 Debit Card Charge After Cancelling Service
- Quoted Monthly Rates Kept Changing, Two-Year Contract Required