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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Defective Receivers Replaced Only After Three Reset Calls
- 4+ Hours of Calls to Learn What Was Actually Sold
- Eight Years of Rain Outages, Hidden Fees and Contract Lock-Ins
- Son's Account Paid With My Debit Card, $228.52 Taken
- Three Install Attempts and No Reimbursement for Roof Repair
- Account Info Mixed Up Between Old and New Service Accounts
- $29.99 Deal Promised but Only Good for First 12 Months
- Auto Payment Setup Refused and Referral Discount Cut Short
- Hostile Phone Call June 18 Despite Agreement in Account Notes
- Purchased Movies Expire From DVR After Just 24 Hours
- $212.50 Termination Fee After Installation Failed Twice
- Yankee Games Missing Despite YES Network Promise, $450 Fee
- Satellite Dish Placed Behind Tree Lost Signal Within 120 Days
- Surprise $79.95 Service Fee for Fixing Poorly Installed Dish
- Two-Year Contract Claimed Despite Unsigned Lease Addendum
- Promised No Cancellation Fee, Then Hit With $342 Charge
- Debit Card Charged for Mother's Canceled Service, Refund Unclear
- Quoted Price With Free HD Receivers and Internet Never Honored
- Locked Into 24-Month Contract With Account and HD Problems
- Wrong Company Called, Then Debit Card Overdrafts of $700