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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed Again After Statement Was Fully Settled
- Billed for Adult Movies Never Purchased in Our House
- Installer Note Ignored While Billed Hundreds for Cancellation
- $518 Charged to My Card After Returning Sister's Equipment
- Contract Extended After Bad Receiver Replacement, Later Reversed
- Contract Renewed Without Signature After Receiver Replacement
- Small Claims Court Won Me a Refund and Court Costs
- Overcharged on Pay Per View Orders Before Reconnecting Phone
- Billed $75 Not $39.99, Promised $50 Gift Card Never Came
- Five HD/DVR Box Order Collapsed After Leaving Work Early
- Collection Calls Over $118.26 After Admitted Billing Error
- Early Cancellation Fee After Box Swap and Repeated Visa Charges
- Weekly Problems, Bad HD Receiver, Hour-Long Activation Call
- Told No Cancel Fee, Then Billed $150 After Tree Issue
- Faulty RV Equipment Led to $348 Cancellation Fee Demand
- $300 Early Cancellation Fee After Receiver Swap Reset Contract
- Charged Rental on Purchased Receiver, Then Billed $200 to $900
- Satellite Ad Price Not Honored, Rebate Form Never Filled Out
- Dish Installation Failed, Then $259 Cancellation Penalty
- HD Receiver Lacked Promised Tivo Features, Refund Denied