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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- No Picture in Snow or Rain, Free Receiver Became Leased
- Unclear Installation Time, Snowy Reception and Disputed $287 Fee
- Father's Death Certificate Refused, $352 Bill Sent to Collections
- Internet Cut Back to 11kb After Told of FAP Violation
- Wrong Receivers Installed, Free HBO Denied, Old Receiver Billed
- Faulty Equipment, Return Labels Withheld, No Outage Credits
- Charged $460 Early Termination Fee Despite Protection Plan
- Charged for Four Pay Per View Events From 2005
- Promised Specials Never Received on Second Home Account
- MLB Package Billed After Repeated Requests to Remove
- Free Portable DVD Player Promised for First Statement Never Sent
- Recorded $34.99 Rate Ignored, Billed $60, Service Cut Off
- Overbilled for 441 Days, Offered Only Two Months Refund
- Early Termination Fee Charged Despite No Line of Sight
- Half-Price MLB Package Promise Denied After Installation
- Bill Jumped Over $120 a Month With No Service Change
- Disputed Adult Movie Charges Dropped With Travel Receipts
- New Contract Claimed After Failed Receiver Was Replaced
- Bill for NASCAR Hotpass Never Ordered After Cancelling Service
- Early Termination Fee Demanded After Final Payment Confirmed