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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Install Missed on 7/15/08 After Contractor Overbooked the Date
- Dish Stays on Roof After Cancelling, Plus $320 Cancellation Fee
- Price Not as Quoted, Missing Gifts, Verbal Rental Agreement
- $220.49 Bill, Missing $93.99 Payment and Disputed NFL Renewal
- Paid $157.28 Bill Under Collections Threat, Refund Still Missing
- Installer Brought Too-Short Cable, Could Not Finish Same Day
- Poor Install, HD Charges, Bad Receivers, Extra Contract Year
- Early Cancellation Fee Charged After Told Contract Ended in June
- Customers Urged to Report Surprise Cancellation Fees to the BBB
- Told of 2-Year Contract at Cancellation, $187 Fee Added
- Two Accounts Merged by Mistake, Promos Missed, 11-Day Install
- Switch Refused Because Customer's First Name Is a Single Initial
- Billed $117.95 for a $29.99 DVR Package Covering Four Rooms
- $50 Install Fee, Then $199 Dish Charge After Moving Again
- Billed $69.99 Instead of $29.99 Plan, Cut Off Without Warning
- Receivers Bought Online Were Leased, Faced $480 Cancellation Fee
- Hour-Long Monthly Billing Calls, Double Bills, No Confirmation
- Service Move Marked Cancelled, Then $112 Fee After Blocked Dish
- Unauthorized $355.92 Bank Withdrawal After Cancelling Service
- $400 Early Cancellation Fee After Seven Years as Customer