Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - New Contract Claimed After Failed Receiver Was Replaced. #322768

Complaint / Review
DirecTV
New Contract Claimed After Failed Receiver Was Replaced

I notified Direct TV to cancel service. I was told that since a few weeks ago, when my HD receiver failed and was replaced by a Direct TV technician, a new contract was initiated. I was never told of this. Why would a failed rented receiver start a new contract? I was on a month to month contract, as I had already had the terrible service beyond the original contract period.

I told the Direct TV agent that if I saw the fraudulent charge on my bill I would institute a chargeback immediately. My service shall end on July 11, 08, and I am sending back the two receivers to the address given to me by the agent. I still can't figure out how replacing THEIR FAILED receiver is resulting in them claiming a new contract has been started.


Offender: DirecTV

Country: USA   State: Florida   City: Cape Coral
Site:

Category: TV & Radio

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