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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Bills Still $42.99 Despite Promised Discount, $325.24 Fee
- Contract Extended 18 Months for Added Box, Recording Not Found
- Satellite Service Never Worked, Missed Visits, $400 Cancel Fee
- Charged $532.10 After Cancelling Service and Moving Out
- Hidden Equipment Costs and Football Package on Free Offer
- Late 11:50 Call Said Too Few Receivers for Installation
- Disconnect Fees After Contract Ended, Rebate Never Received
- Missed Satellite Installer Visits After Moving to Slidell
- Rude Collection Calls, $60 Reconnection Fee and Late Charges
- Referral Rebate Visa Cards Denied After Installer Subcontracted
- Billed $169 After Uninstalling Service Installed Early
- Charged $316 Disconnect Fee After Selling Mobile Home
- No Answer From Customer Service for Several Weeks
- Balance After Suspension and Blank Automated Calls Daily
- $385 Cancellation Fee Taken From My Account for Daughter
- Months of Bad Signal, Missed Visits, Then $139 Disconnect Fee
- Birthday Installation Never Happened and Contract Terms Changed
- Unordered NFL Ticket Added to Bill, Cancellation Refused
- Charged $100 Early Termination Fee After One Year
- Misled About Free Replacement Receiver, Then Billed $233 Fee