Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Overpayment Refund Delayed and Ex-Husband's Balance Charged
- Took $736.06 From My Account for Daughter-in-law's Service
- Charged $195 for Three New Coax Cables on Free Install
- HD DVR Upgrade Brought Unmentioned 24-Month Contract Extension
- House Damaged by Installer and No One Takes Responsibility
- Unauthorized Bank Withdrawal After Contract Renewal on New Box
- $74.99 Sunday NFL Ticket Added Without Permission to Bill
- Unauthorized $270 Bank Withdrawal After Returning Receivers
- $200 Disconnection Fee After Moving to No-Reception Home
- Unrequested Auto-Renewal of ESPN Game Plan Charged
- Billed $147 Before Install Worked, Plus Unrequested NFL Package
- Sloppy Installation, Mess Left Behind, Defective Remote
- Unreliable Signal and Surprise Two-Year Contract Renewal
- Told No Agreements, Then Billed $320 to Stop Service
- Paid Debt Still Reported to Collections After Deposit Dispute
- Installers Refused Three Times to Mount Antenna in Same Spot
- Quoted $39.97 Promotional Rate but Billed $89.97 Each Month
- Credit Card Charged $179.17 After Service Was Disconnected
- Insider Says Incentives Reward Reps Who Avoid Service Calls
- Debit Card Payment Led to $646.12 Charge on Daughter's Account