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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billing Wrong Since Day One Despite Promised AAA Discount
- Early Cancellation Fee of $112 Never Disclosed at Signup
- Monthly Bill Shows Added Charges and Credits Changed to Charges
- All Bank Funds Withdrawn, Service Cut Off and $394.23 Billed
- Missed Installation Appointments and No Local Channels After Move
- Wrong Non-HD DVR Receivers Delivered, Told to Pay About $400
- 18 Months of Receiver Reboots and Lost Reception, Fee Threat
- Advertised Free Installation, Then Unexplained $236.47 Bill
- Six Months of Poor Service and Channel Break Up
- Charged $70 for Unneeded Tripod and for Unordered Magazine
- $400 Cancellation Fee After Returning Replacement Box
- Termination Fee Taken From Debit Card Without Permission
- Billed Hundreds for Equipment Despite Tracked Delivery of Return
- $297 Drafted After Cancelling and Returning Receiver, No Refund
- Constant 771 Signal Error, Monthly Overbilling and Service Fee
- Required Upgrade Claim Followed by $480 Cancellation Fee
- Card Debited $224.36 After Asking to Remove It From File
- Promised Local Channels Never Arrived, Faced Cancellation Fee
- Secret Callback Number After 8 Hours on Phone, 5 Techs
- Two-Year Contract Surprise, Repeat Installs, Billed for Two Plans