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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Door-to-Door Sale, Then $450 Cancellation Quote After 6 Days
- Charged $5 Monthly for Old Receivers After Equipment Upgrade
- $105 Refund Owed for Almost Five Months After Cancellation
- Wrong Box and Bills Arriving After Service Turned Off
- Wrong Package Installed, Then $500 Early Cancellation Charge
- $240 Cancellation Fee After Undisclosed HD Upgrade Extension
- $220 Early Disconnect Penalty Despite Army Relocation Orders
- $431 Early Termination Fee After 36 Hours of Service
- $420 Disconnect Fee and Unwanted NBA League Pass Charges
- NFL Package Cost $600 for Four Months, Then $280 Charged
- Extra Monthly Equipment Fees Charged for Faulty Equipment
- Receiver Problems and Missed Dish Installation Before Wedding
- Missed February Installation Dates and False Technician Reports
- Daughter's Closed Account Charged to My Card, Plus NSF Fees
- Bank Account Charged More Than Agreed Cancellation Balance
- Replacement HD Box Triggered New Two-Year Contract
- Money Taken Despite Site Error Message, Refund Still Missing
- Unauthorized $47.02 Withdrawal, Refund Took Three Months
- Charged $850 on Someone Else's Account, Got Only Runaround
- Charged $220 Cancellation Fee After Removing Dish Due to Fire