Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- NFL Package Auto-Renewed Without Consent, Nearly $800 Charged
- Crossed-Out Contract Extension and $425 Charge After Cancelling
- $287 Early Termination Fee Sent to Collections After Our Move
- $240 Cancellation Fee After Seven Years, Rep Had Quoted $60
- Contract Extended to 24 Months, Free HD DVR Never Provided
- 14-Hour Installation Left Partial Service, Then $526.61 Bill
- Unknown Satellite TV Account Charged to Business Card Since 2003
- Early Termination Fee Never Disclosed, Fourth Collection Agency
- Unauthorized Charge Taken After Setting Up Service Again
- Bought Receivers at Best Buy, Company Wants Them Back
- False Promise of No Contract, Then $150 Disconnect Fee
- Withdrawal After Cancellation Left My Bank Account Negative
- Wrong Equipment Installed, Then $460 Taken After Cancellation
- Remote Only Works With Philips Batteries, $20 Replacement Fee
- Billed $74.99 for NFL Sunday Ticket I Never Ordered
- Rebate Missed by 5 Days Doubles Price for Two Years
- RV Service Requests Ignored While Monthly Charges Continue
- $488 Taken After Cancelling Within 24 Hours of DVR Install
- Lease and DVR Fees Raise Bill From $79 to $110
- Canceled After Weather Outages, Charged Almost $300 in Fees