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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $500 Taken From Bank Account When We Tried to Cancel
- Service Out At Least 6 Times Yearly, No Local Stations
- Install Impossible Near a Hill, $118.90 Still Owed After Refund
- Signal Dropouts After HD Upgrade, $360 Fee to Leave Contract
- Charged $49.95 for Service Call Promised as Free
- $200 Gift Card Offer Denied, Told Wrong Number Was Called
- Bank Payments Kept Being Deducted After Service Discontinued
- $19.95 Handling Fee for Leased Receiver, Then Cancellation Fee
- $470.42 Termination Fee After Missed Installer Appointments
- Did Not Receive January Bill but Charged Late Charges
- Standard Satellite Installed Instead of HD, $400 Cancellation Fee
- Service Disconnected Before Stated Payment Deadline
- Told to Pay 280 Before Bill Due, Callbacks Never Came
- Faulty Install on New Internet Lines, Service Terminated
- Two Receivers Ordered December 16 Never Installed
- Deposit Kept Plus Early Termination Fee When Moving to College
- Charged $169 for Sister-in-Law's Bill and $300 Deposit Withheld
- Refused Free HD Contract After Shipping and Tax Were Paid
- $400 Cancellation Fee After Phone and Internet Not Provided
- Fees Kept Rising, Then $280 to Cancel Within First Year