I had a 2-year contract with Direct TV which should lapse in January. In July my HD box got defective and I spent about 2 hours on the phone with tech support. They advised that a replacement device would be sent to me. I was just informed that my contract (after a painful 2 years of service from them) will not end in January, because they sent me a replacement device and re-signed my contract for another 2 years. I spoke to a couple of supervisors to get this resolved, but no help as always from Direct TV.
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