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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Refusing to take computer back to make it sure it works COMPLETELY after total crash 7.5 months after purchasing
- Won't Switch Ownership or Honor Warranty
- Paid tech support charged over $100 and told to download software
- Operating system runs poorly even after fresh install, tower replaced
- Follow-up: laptop found in Colombia, delivery warning needed
- Laptop lost during return and support gives run-around
- Just a little understanding would be nice
- Paid full payoff amount but still billed late fees and interest
- Hardship account reported late despite payments, nobody answers phone
- Financial services will not lower 27% APR despite hardship
- Promised reward dollars never received after warranty extension
- Warranty shown as expired when two years still remained
- Website switched free shipping to paid option and charged me
- Fourth laptop crash after warranty expired, repair charged
- Financing balance far above agreed computer purchase price
- Order No. 591386127 and 629404116
- Phone staff hard to understand and hang up on callers
- Desktop arrived incomplete and technicians wiped laptop drivers
- Incompetent computers techs, unable to diagnose problem within warranty time
- Inspiron B1530 crashed three times and hard drive failed