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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Word and Excel malfunction and tech support requires payment
- Defective laptops and replacement, onsite warranty never honored
- Bank account hold remains after lost order for hard drive
- Annual fee charged to speak with North American support
- Online backup service failed to restore files, account login denied
- Fees for same day and phone payments plus a $40 late fee
- Leased notebook down 20 days, RMA to return system refused
- Carlo Tala Deception used to entice me to sign up for Credit Account
- Software help for new Windows 7 system only available for a fee
- Cannot stop automatic payment plan, overdraft fee charged
- Laptop broke down repeatedly and graphics card failed after warranty
- Repair refused after warranty expired for pre-existing notebook problem
- New Vostro laptop screen goes black and exchange refused
- Shipping promised next business day but order delayed to December 22
- The Worst Computer Ever - 1525
- Printer return label never sent while billing statements continue
- Alienware Computers, Alienware stopped manufacturing replacement parts for my $1,800.00 laptop only 18 months after I bought it
- Refurbished laptop will not hold connection on battery power
- Software install slowed computer and repair required paid warranty
- Inspiron 531 froze from temporary files and support was hard to understand