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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Account opened in my name for friend's computer sent to collections
- A loyal customer very disappointed - Dimension 4600
- Hard drive died twice and replacements were refurbished
- Defective gift laptop not replaced, only repairs offered
- Laptop dead on arrival and refund took weeks
- Order cancellation blocked once marked in production, restocking fee
- Laptop battery failed and customer service kept hanging up
- Horrible Customer Service
- Phone support removed media application and antivirus software
- Paid extra for home service but laptop was never repaired
- Laptop order canceled without notice before birthday
- The Worst Ever Customer Service - desktop compute
- Computer order delayed three times and support read canned answers
- Coupon refused after call was cut off during purchase
- Computer delivery delayed over two months for Latin America
- Will not replace flat screen Calhoun georgia
- Order for flash drives canceled four times without notice
- Laptop failed within weeks and repair required extra payment
- Brand new computer damaged on arrival, exchange refused
- Laptop adapter will not stay in and replacements failed