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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Missing o/s disc
- Support can't be brain dead, having no brains to die
- Billing statements sent to old address and paperless billing unenrolled
- Junk product - Customer Service
- Order cancellation refused, hung up on, and bank card confusion
- Cancel order please
- Leased monitors billed that I never received at end of lease
- 502119332 - high capacity color ink cartridge
- Error of opening
- Network disk order delayed and billing address mismatch found late
- Technician installing video card erased all saved work
- Credit Card Hold Issue Online
- Credit balance barely fell after years of payments and 25.99% interest
- Customer support calls dropped and transferred to busy signal
- XPS720 overheated, technicians damaged system, promised replacement never sent
- DVD player declined for funds then shipped, return pickup failed
- Extended warranty sold to daughter not honored by company
- Hard drive failed after two months and support could not help
- Exchange of unused Christmas gift drive refused after 21 days
- Speakers not working after repair, support demanded insurance purchase