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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Laptop returned from repair depot crushed and data lost
- Processing fee charged for phone payment on closed account
- Inspiron 1720 motherboard failed one week after warranty expired
- Order partly undelivered, refund request transferred ten times
- Known defective NVIDIA graphics chip in laptop models
- Warranty sold through third-party tech company without disclosure
- XPS 630i freezes and makes whining noise after warranty ended
- Equipment order returned without notice, forced to reorder
- Restocking fee not waived despite promise after job loss
- Unable to reach customer service, requests direct contact
- International warranty not honored after moving to Mexico
- Automatic payments continued after account was paid in full
- Computer with ongoing quality problems, customer wants refund
- Printer - photo 926 all in one
- Laptop order shipped to wrong address and compensation insulting
- Return fee dispute after salesperson promised free 30-day returns
- Computer down two weeks and technician behaved inappropriately
- Scam
- Technician broke motherboard while replacing keyboard on new laptop
- Laptop broke twice in five months and refund refused