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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- No-interest plan led to surprise $406 interest charge
- Computer review - Compute
- Won't even answer questions unless you pay them
- Extra fees for support and hard-to-understand agents
- Consumer fraud
- Does Not Deliver Service As Promised!
- Charged $129 for virus fix that moved my downloads
- Taking way too long for a CompleteCare Warranty Replacement
- Upgrade
- I purchased a LEMON laptop - was promised a replacement and never got it. Company will not help me
- Order delayed twice and calls dropped during transfers
- Unable to reach customer service about laptop
- Laptop shipped after canceled order, debit card charged, bills bounced
- Warranty replacement was refurbished Vista computer, not new
- Repeated hard drive and heat sink failures, repair fixed nothing else
- Studio One computer problems and no response from corporate offices
- Defective ink replacement took over two hours on phone
- Issue unresolved for three years and company ignores me
- Promotional interest rate raised to 17.57% without notice
- Rude tech support after four thousand dollar computer purchase