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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Studio desktop 540 failed within a year, no warranty help
- Repeated Latitude hard drive failures and no warranty extension
- Order delivered piecemeal and computer arrived six weeks late
- Inspiron 5150 overheats and wireless card never worked
- "rip off"
- Laptop hard drive failed in four days and return window lapsed
- Computer prices need to be more competitive
- MULTIPLE LINE CONFUSION - Inspirion 15 line
- Computer lacked the TV tuner promised by sales reps
- Alienware M17X support demanded $49.99 for graphics fix
- Two-hour hold and unhelpful agent on return request
- Replacement LCD screen under warranty not shipped, calls dropped
- Sales rep added unwanted extras and refused to remove warranty
- Promised 12-month interest-free financing then denied the promotion
- Studio 17 laptop undelivered for a month, order resubmitted
- Third-party extended warranty not recognized after transfer
- Technical support is a joke!
- Will my laptop ever arrive
- Poor phone support and inconsistent warranty price quotes
- Laptop warranty expired and next day hard drive crashed?!?! Tech support answer: you can buy a new one