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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Reward Points Denied After Husband's Death on Business Card
- Car Sold at Auction Without Notice After Late Payments
- Fraudulent Account Not Removed From Credit Report as Promised
- Wrong Late Payments Reported After Totaled Car Payoff
- Car Repossessed Day After Payment Because I Did Not Call
- Automated Calls for Former Guest Continue Despite Requests
- Credit Card Rates Raised to 29.99 Percent Without Warning
- Settled Accounts Still Not Updated on Credit Reports
- Charged-Off Debt, Collection Calls and Request for SSN Digits
- Credit Limit Cut From $11,000 to $500 After Paying Off Balance
- Introductory 12% APR Jumped to 24% and Miles Worth Little
- Member Fee and Annual Fee Both Charged on Secured Card
- Monthly Fee, Rate Increase and Credit Report Errors
- Interest-Free Promotional Check Had Hidden Condition
- Disputed Credit Card From 2005 Still Reported on My Credit
- Account Charged Multiple Times and Poor Service
- Fees and Collection Calls Over Card Returned in 2001
- Constant Collection Calls Over Credit Card in My Name
- Prepaid Card Account Repeatedly Canceled Without Notice
- Interest Rate Rose From 4.99% to 23% Despite Promise