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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Power-Surged Laptop Took Months to Replace, Cost Student a Class
- Credit Account Defaulted After Katrina Despite Sixty Day Payment Pause
- Salesman's Written 14-Day Return Guarantee Not Honored
- Manager Refused Price Match, Never Answered Online Survey Complaint
- Extended Warranty Replacement Refused After Monitor and Parts Repairs
- Five Replacement Laptops Then No Lemon Policy Reversed
- Service Contract Refused for Laptop Mouse Over Alleged Physical Abuse
- Media Center Computers Could Not Join Work Domain, Costly Upgrade Advice
- Two-Disc DVD Set Sold With One Disc, Return Refused
- Speaker Box Held Transmitters and Manuals, Exchange Refused Without Receipt
- CPU Still Broken After 46-Day Repair Wait
- TV Stuck in Repair Shop for Nine and a Half Weeks
- 15 Percent Restocking Fee After Failed OS Upgrade
- Paid $25 for Recovery CD, Then PC Would Not Start
- Replacement Laptop Power Supply Inferior Under Service Contract
- Rebate Denied Over Illegible Receipt Supplied by Store
- Second of Two Rebates Claimed Never Submitted
- Defective Computer Returned Three Times, Repair Still Pending
- Rebate Check Reported Cashed by Someone Else, No Reissue
- Rebate Voided After Returning Malfunctioning Printer From Bundle