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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Women Customers Ignored and Dismissed by Car Stereo Installers
- Car Stereo Installed With Rear Speakers Not Working, Manager Unhelpful
- Agent Promised No Virus Transfer, Then 30 Day Guarantee Denied
- Charged $70 for Diagnostics but Given No Report After Six Days
- Fired After Using Employee Discount With Fiance's Debit Card
- In-Home Repair Visit Left Computer Worse, Parts Still on Order
- Extended Warranty Sold as Full Coverage but Limited by No Lemon Policy
- Shattered TV Box Opened at Home, Store Refused Exchange
- HP Pavilion Rebate of $300 Never Honored After Repeated Submissions
- Told DirecTV Receiver Rebate Applied to Existing Customers, Then Denied
- Boxed Software Crushed After Employee Insisted on Carrying It
- Three Failed E-Machines Computers and Costly Geek Squad Diagnostic Fee
- Same TV Problem Repaired Four Times Counted as One Issue
- Replaced Motherboard Used to Deny Extended Warranty Coverage
- Service Plan No-Lemon Replacement Denied After Four Laptop Repairs
- Data Lost After Spyware Removal and Weeks of Unanswered Calls
- Television Repair Never Scheduled Despite Many Calls
- Camera Repeatedly Returned Broken Despite No Lemon Policy
- iPod Replacement Left Without USB Cable, Slow Substitute Charger
- Refund Refused on DVD With Unskippable Previews