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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Floor Model Laptop Not Sold and No Rain Check Offered
- Washer Shaking Repair Never Arranged Despite Service Plan
- No Lemon Policy Denied Because First Camera Repair Was Not Qualified
- New Refrigerator Delivered After Weeks Without One
- Printer Cleaning Left Printer Not Working, Mother's Printer Heads Damaged
- Reward Zone Certificates Expired Before Reissue Was Refused
- Computer Return Refused One Day After 14-Day Fine Print Limit
- Rebates Denied on Computer and Printer Bundle After Printer Swap
- Windows XP and Software Disks Never Provided After Computer Purchase
- Geek Squad Data Transfer Destroyed Data on Working Hard Drive
- Free Shipping and Ink Bundle Promotions Not Applied to Order
- Technicians Quoted $350-$400 Repairs for Problems Fixed in Minutes
- Service Contract Refused Over Claimed Liquid Damage to Laptop
- Laptop Failed Four Repairs, Offered Cheaper Replacement Under Lemon Policy
- Extended Warranty Denied Over Unreadable Camera Serial Number
- Television Repair Pending Since March With Repeated Run Around
- Extended Warranty Denied Despite Verbal Promise to Accept Late Repair
- Computer Disposed Of, Then Found Repaired With New Motherboard
- Geek Squad Voided Service Plan Over Nonexistent Liquid Damage
- DVD Order Cancelled as Out of Stock After Pricing Error