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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- No Help After Spending Over $500 When PC Problem Returned
- No Parts or Service Offered for Samsung TV Lamp Failure
- Store Credit Refused for Defective DVD Player Without Receipt
- Paid $500 in Advance and Computer Still Shuts Off After Repair
- New Gateway Computer Could Not Open Websites, Warranty Excludes Software
- Gateway Laptop Failed Repeatedly While Customer Service Gave No Help
- Replacement iPod Failed Again, Then Claimed Customer Damaged It
- Defective Product Return Refused After 30 Days, Refunded After Lawsuit
- Service Plan TV Repair Stalled by Backordered Parts and Runaround
- Replacement Laptop Options Limited Under No Lemon Policy
- Free Magazine Promotion Turned Into Ongoing Paid Subscriptions
- Debt Cancellation Billing Continued After Computer Paid Off Early
- Weeks Waiting for Motherboard Under Service Plan, Then Late Technician
- Free Trial Issues Offer Turned Into 24-Issue Magazine Subscription
- Free Magazine Offer at iPod Purchase Became Paid Subscription
- Computer Motherboard Fried During Virus Removal, Charged $250
- Projector Return Charged 15 Percent Restocking Fee After Misleading Sales Pitch
- Computer Returned Cracked After Video Card Upgrade Was Declined
- Warranty Refund Refused After Camera Declared Unrepairable
- Price Match Refund Runaround After Phone Price Drop