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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Plasma TV Failed in Two Months and Store Credit Refused
- Home Visit Skipped Required Security Updates and $125 Not Refunded
- Sony Laptop Kept Failing After 40 Service Calls and Two Returns
- Ten Months Without Working Computer After Repeated Repairs and Denied Exchange
- GPS Maps Outdated, Kept It Rather Than Pay 15 Percent Restocking Fee
- Black Friday TV Price Not Matched Online Two Days Later
- Computer Rebate Rejected Then Promised Check Never Came in Four Years
- Notebook Price Match Denied Over Model Number Ending in 8
- Black Friday Doorbuster Laptop Pushed Extra Services and Unpaid Cheerleaders
- Long Transaction and Conflicting Shipping Answers at Blaine Store
- Over-the-Counter iPod Replacement Warranty Not Honored After Policy Change
- Extended Warranty Not Charged and Later Denied on Toshiba Computer
- Mail-In Rebate Took Ten Months and Ended With Gift Card
- Flat Screen TV Sold as Monitor, Replacement Also Failed
- Laptop 15 Percent Restocking Fee Despite Verbal 14-Day Return Promise
- Price Guarantee Refund Promised for Plasma TV Never Paid
- Laptop Hard Drive Swap Returned With Broken AC Adapter, Manager Denied Help
- Reward Zone Certificates Never Received and Later Canceled
- GPS Unit 30 Feet Off but Refund Reduced by Restocking Fee
- Data Lost and Drive Unreadable After Simple Font Repair