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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- RewardZone account information never corrected despite 20 attempts
- Gameboy sold with cracked screen and manager refused responsibility
- RewardZone points not released and customer care unable to fix account
- Told Data Unrecoverable, Friend Recovered It Using $20 Adapter
- Gift card not refunded on returned CD burner after poor service
- Appliance delivery mix-up and Vista laptop not working with home network
- Paramus store refused advertised Sunday laptop price on Monday
- Insignia DVD Player is Junk and they won't sell parts
- Pressure to buy service plans and unneeded battery backup
- Sony camera broke twice, refused repair 12 days after warranty
- Poor customer service after Geek Squad router setup in Jackson
- iPod Warranty Repairs Failed Three Times, Device Dropped and Scratched
- Panasonic TV replacement value capped at half price under service plan
- Washing machine warranty repair runaround with no service company
- iPod return refused after store blamed cosmetic scratches
- Samsung TV repair under service plan delayed for months
- Home theater installation failed after five crew visits
- Replacement contract for iPod not honored for items over $300
- False claim Xbox 360 has no cooling system used to sell warranties
- Performance Service Plan not honored for computer that kept shutting off