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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Nikon camera exchange refused over missing serial number
- Refund check delayed three weeks after laptop return
- No Dell warranty on store-bought desktop, extra warranty needed
- Camera in repair for two months and never sent out
- Refund refused on Vista tutorial software sold for XP
- TV Installation Needed Special $485 Cable Claim That Stores Denied
- Voided check payment arrangement ignored and late fee charged
- Geek Squad slow and frustrating during computer repair
- Over 80,000 Files Missing After Computer Repair and Data Backup
- Extended warranty denied for TV, blamed on smoking residue
- Wrong power supply inside box and exchange refused
- Cashier charged for my empty ink cartridge box
- Price match refused for competitor three miles away
- Charged repeatedly for undelivered online order despite credits
- Extended warranty excluded in-home repair and data backup
- Return refused for HD DVD player missing UPC code
- Replacement Tivo cost extra, contrary to protection plan terms
- Paid $199 Upfront, Told Major Problems, $40 Video Card Fixed PC
- Floor model computer refused and manager yelled at customer
- Laptop stolen from store and theft concealed for months