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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Replacement TV has same lamp problem and no lamp in stock
- Video cameras incompatible with Mac and restocking fee charged
- Warranty replacement TV was lower quality than the original
- Used Mac sold with data, then lost and damaged in service
- Computer Returned Factory-Fresh After Destructive Restore Erased Files
- Amplifier died and service plan proved worthless
- Car stereo not working and installers unhelpful
- Staff not knowledgeable or polite
- Lemon warranty denied after repeated camera lens repairs
- Camcorder return refused and manager would not make exception
- Delivery men put hole in my wall and ruined my floor
- Non-OEM replacement bulb failed and distributor refused return
- Two scratched refrigerators from the same delivery man
- Extended warranty denied for camera on/off switch repair
- Mac Specialist Visit Left Email and Software Broken, Delays Followed
- Shipping fee not refunded on returned computer case
- Delayed washer delivery, faulty installation and ruined clothes
- Sold 720p TV instead of the 1080p Panasonic paid for
- Service Plan Bought but Monitor Problem Unresolved for Nearly Two Months
- Unauthorized plasma TV charge on new store credit card