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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Paid $60 Service Fee and PC Came Back Without Its Screws
- Oklahoma City Store Shuttles Customers Between Lines and Hides Managers
- Price Match and Birthday Certificate Answers Were Unhelpful and Wrong
- Sharp TV Service Plan Repair Delayed Since September, Calls Unanswered
- Plasma TV Out for Repair Three Months Under Extended Warranty
- Clerk Could Not Quote Price of 18 Cubic Foot Refrigerator by Phone
- Three Geek Squad Repairs Left Laptop With New Problems Each Time
- CD-Writer Missing Part, Long Phone Holds, and Unhelpful Manager
- Paid $200 for Virus Removal but Networking and Files Were Damaged
- Toshiba Laptop Network Card Failed Repeatedly After Several Repairs
- Dell Laptop Support Refused by Dell and Charged $169 by Store
- Defective Window Heater and AC Unit With Replacement Delayed
- Laptop Could Not Run The Sims Despite Staff Assurances
- Service Plan Failed to Fix Locked-Up Computer After Repeated Returns
- Whirlpool Washer Broke Eight Times and Repair Visit Missed
- Monitor Sent for Warranty Repair Lost While Authorization Delayed
- Reward Zone Coupons Never Arrived After Computer Purchase
- Store Manager Allegedly Propositioned Customer's Wife in Orange
- Extended Warranty TV Still Unrepaired After Over 20 Calls
- Laptop Warranty Denied for Liquid Damage Customer Says Never Happened